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When the SMS Surveys extension is configured with one or more providers, the following settings for the extension can be set on the project level by a project administrator:
Figure 1 - The options available to a project administrator
The options and properties are as follows:
- Keyword - this is the word you wish to be used as the project Id in the SMS-readable format. The keyword must be unique for the company, and must be given a "Valid to" date on which it will expire. After the valid-to date, the word can then be used again for a different project. Note that keywords are not case-sensitive.
- Valid to - set the date you wish the keyword to expire. The keyword will then expire at 23:59:59 on the specified date. Note that the project or company administrator can go in and change the expiry date at any time.
- Start Survey Info - below the Valid To calendar is an information text describing how to start the survey. It will list all the numbers (SenderIds) that can be used to access the survey.
- Project settings - these specify what is to be included in the SMS message to the respondent. If all remain unchecked, then only the question text and answer options will be displayed in the SMS message.
- Survey title - check the box to include the title of the survey at the beginning of the first message that is sent to the respondent.
- Question title - check the box to include the question title for each question.
- Question instructions - check the box to include the question instruction for each question.
- Event log - a list of information will build up towards the bottom of the page. All events concerning the project are logged here, with the time and date, the server on which the project is being run, the project Id and a description of the event. Note that a normal user (project administrator) will see only the events concerning the project he/she is working on, while a Company Administrator will see the events for all the projects administered by the company.