Sending SMS Invitations via Email

Invitations to participate in an SMS survey can be sent to the prospective respondents via SMS using the Forsta Plus email functionality. In this case you will need to set up the invitation email using the Email Details page (in the Questionnaire Tree toolbox, "Invitation and reminder emails" folder, double-click on the email object), and include in the text of the email instructions for how the respondent can start the survey.

All email invitations must be sent to the SMS provider's gateway address. For each respondent you then need to upload the SMS provider's gateway address, for example:

Name	UserID	Email
Respondent1	4412345678	[e-mail]
Respondent2	4498765432	[e-mail]

The format and syntax of the text body will be defined by the SMS provider. Note that not all SMS providers support email-to-SMS.

Figure 1 - Example of an email invitation to participate in a Two Way SMS survey

Intelecom Mail Invitations

When using an Intelecom shared number, all invitations must be formatted as follows:

<Mobile number>-<serviced>[e-mail]

For example: '[e-mail]'